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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mert Ozkayrim

Mert Ozkayrim

December 3, 2024

5  out of  5
rating by Mert Ozkayrim
"Thank you diana ❤️"
We responded:
"Thank you for your kind words, Mert! I'm glad that you found Diana to be helpful during your visit. We appreciate having you as a Good Neighbor, so if there's anything else that you need, feel free to reach out! -Emond"
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Boris Bromberg

December 3, 2024

5  out of  5
rating by Boris Bromberg
"Very good service"
We responded:
"Thank you for taking the time to leave a review, Boris. We’re happy to hear you were satisfied with our service. If you need anything else, feel free to reach out. We look forward to seeing you again soon! -Emond"
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Hope Kevin Lee

November 29, 2024

5  out of  5
rating by Hope Kevin Lee
"Diana has been helpful with discussing my issues with a car collission and he was great and punctual"
We responded:
"Thank you for sharing your experience. We're glad to hear that Diana was helpful in discussing your car collision and that she was punctual in addressing your concerns. We appreciate your feedback and are here if you need further assistance. -Emond "
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Patricia Rose

November 28, 2024

5  out of  5
rating by Patricia Rose
"Very helpful in correcting the issue in a timely fashion.Thank you Saad for doing such a great job"
We responded:
"Patricia, Thank you for your feedback! I’m glad we could address the issue for you in a timely manner. If you need any further assistance, please don’t hesitate to reach out. -Emond"
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mike catalano

November 28, 2024

5  out of  5
rating by mike catalano
"Explained what’s going on and was very nice"
We responded:
"Thank you for sharing your experience, Mike! We're pleased to hear that you found our service clear and friendly. Your feedback is greatly appreciated! -Emond"
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Ronald Brunson

November 27, 2024

5  out of  5
rating by Ronald Brunson
"Yes emond was very straightforward in helping me get what I needed done like all of the agents at state farm. We all need an agent like them. Truly the best in the business. Give them a try u won't regret it. Thanks again Mr emond Richardson."
We responded:
"Thank you for the kind words, Ronald! I’m glad I could assist you and help you get everything you needed. It’s a pleasure to work with customers like you. I appreciate your recommendation and look forward to continuing to help in the future. Thanks again! -Emond"
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Stephane Dreyfus

November 26, 2024

5  out of  5
rating by Stephane Dreyfus
"Tina Ho is an exceptional agent at Edmond Richardson State Farm. She helped me speedily set up a new car policy and life insurance, as I had just moved to NY. Responsive on the phone, called back quickly even when I called but not left a message. In other words, pro-active. Also, humorous!"
We responded:
"Updated 11/26/2024: Thank you for sharing your experience! I’m glad Tina could assist you with setting up your new car insurance and life insurance so efficiently. It's great to hear that her responsiveness and proactive approach made a difference. We'll be sure to pass along your kind words to her. If you need anything else, feel free to reach out! -Emond Thank you, Stephane, for highlighting Latrice's excellent service. We're happy she could address your needs and provide clarity. Please don't hesitate to reach out if you need any further assistance. – Emond "
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Oleg

November 22, 2024

5  out of  5
rating by Oleg
"Спасибо, что ответили на все мои вопросы"
We responded:
"Спасибо за добрый отзыв! Рад, что смог помочь и ответить на все ваши вопросы. Если у вас возникнут дополнительные вопросы или потребуется помощь, не стесняйтесь обращаться! -Emond "
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Henry Huang

November 22, 2024

5  out of  5
rating by Henry Huang
"Shout-out to Brian who was exceptionally helpful in customizing an auto insurance policy for me. Very attentive and a pleasure to work with."
We responded:
"Thank you for your feedback, Henry! I'm glad to hear that Brian was able to help customize your auto insurance coverage and that you had a positive experience working with him. We appreciate your comments and are here if you have any further questions or need assistance. -Emond"
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Nbm

November 22, 2024

5  out of  5
rating by Nbm
"Thank you Diana"
We responded:
"You're very welcome! It was a pleasure assisting you. If you need anything else, please don't hesitate to reach out! -Emond"
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anne ellis

November 20, 2024

5  out of  5
rating by anne ellis
"awesome service and great prices"
We responded:
"Anne, Thank you for the kind feedback! I’m glad to hear you’re happy with both our service and prices. We appreciate your support and look forward to assisting you again in the future. If you have any questions, feel free to reach out! -Emond"
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Семен Ботов

November 20, 2024

5  out of  5
rating by Семен Ботов
"Доволен сервисом и ценой. Брайн Левис говорит по-русски, реально помогает, хороший специалист !"
We responded:
"Я рад, что Брайан смог тебе помочь. Пожалуйста, вернитесь, если у вас есть какие-либо другие потребности! -Emond"
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Norbert Stephens

November 18, 2024

4  out of  5
rating by Norbert Stephens
"Agent is clear,my questions are answered with explanation just have no complaints"
We responded:
"Thank you for your feedback! I'm glad to hear that I was able to provide clear answers to your questions and that everything went smoothly. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. -Emond"
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Michael Mimmo

November 15, 2024

5  out of  5
rating by Michael Mimmo
"Saad was very helpful and pleasant. Thank you for all of your help!!"
We responded:
"Thank you for your kind words! I'm glad to hear that Saad was able to assist you and make your experience a positive one. We appreciate your feedback, and I'll be sure to pass it along to him. If you need anything else, don’t hesitate to reach out. -Emond"
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Joan Ann McLaughlin

November 15, 2024

5  out of  5
rating by Joan Ann McLaughlin
"I had called regarding a payment for an Audit Saad Ahmed was beyond helpful, he was extremely professional, knew exactly how to check for me that you did in fact receive the payment and he corrected the problem. He is an asset to your office."
We responded:
"Thank you for sharing your experience. I’m glad to hear that Saad was able to help you with your payment issue and resolve the problem. We appreciate your feedback, and I’ll be sure to pass it along to him. If you need anything else, please feel free to reach out. -Emond"
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Michelle Shay

November 14, 2024

5  out of  5
rating by Michelle Shay
"Saad amazing"
We responded:
"Thank you for your feedback! We're glad to hear that Saad was able to assist you and provide the service you were looking for. If you have any other questions or need help in the future, don't hesitate to reach out! -Emond"
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Bing Han

November 13, 2024

5  out of  5
rating by Bing Han
"Diana Ulivanova。 helped me today😄"
We responded:
"Updated 11/13/2024: Thank you for sharing your feedback! I'm glad Diana was able to assist you today during your visit. If you have any further questions or need additional help, don’t hesitate to reach out. We look forward to seeing you again soon! -Emond (Translated by Google) Brian really enjoys helping our customers. Thanks for your comment, please come back to him if you need more help! (Original) Brian 非常喜欢为我们的客户提供帮助。感谢您的评论,如果您需要更多帮助,请回来找他!"
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chris peay

November 12, 2024

5  out of  5
rating by chris peay
"Spoke with Diana .such a nice person was really helpful and patient helped me the million questions I needed to ask lol"
We responded:
"Thank you for your kind feedback! I’m glad to hear that Diana was able to assist you with all your questions. We aim to be patient and helpful, and it’s nice to know she was able to make your experience a positive one. If you need anything else, feel free to reach out! -Emond "
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Zorglub Magnus

November 11, 2024

5  out of  5
rating by Zorglub Magnus
"Great pricing of the fees for coverage and responsive. Thank you."
We responded:
"Thank you for taking the time to leave us a review! I'm glad to hear that our coverage options fit your budget and you were satisfied with our responsiveness. We appreciate having you as a Good Neighbor! If you need any further assistance, don’t hesitate to reach out. – Emond "
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Angelica

November 6, 2024

5  out of  5
rating by Angelica
"Called to update information, the gentleman that answered was very helpful."
We responded:
"Update 11/07/2024: Thank you for your feedback! We’re glad to hear that our team was able to assist you. If you need help with anything else in the future, don’t hesitate to reach out! We appreciate your business. – Emond Thanks so much for the five stars, Bena! -Emond"
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Sheindy R

November 6, 2024

5  out of  5
rating by Sheindy R
"Courteous and going out of the way to satisfy customers"
We responded:
"Thanks for the glowing review! Our State Farm team always strives to provide top-notch service, so I'm glad to hear it doesn’t go unnoticed. Thanks for choosing your local State Farm team in Brooklyn, NY for your insurance needs. – Emond "
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G David

November 6, 2024

5  out of  5
rating by G David
"Let me tell you, Brian at Statefarm is the BEST. Brian was so helpful, so empathetic, so understanding, patient and knowledgeable. Absolutely the best in getting you a policy that you need"
We responded:
"Thank you for your kind words! We're glad to hear that Brian was able to provide you with the support and guidance you needed. He enjoys helping our customers find the right coverage. If you ever need further assistance, don’t hesitate to reach out. – Emond "
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Norma Philip

October 31, 2024

5  out of  5
rating by Norma Philip
"Representative was very helpful in answering my question today. Happy that I called."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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CJ hathaway

October 30, 2024

5  out of  5
rating by CJ hathaway
"Saad is knowledgeable. great customer service. Thanks"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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danielle shomer

October 29, 2024

5  out of  5
rating by danielle shomer
"Great communication to answering my questions!"
We responded:
"Priscila, thank you for your review! I’m glad to hear you had a good experience with us. If there’s anything specific, we can improve for your next visit or if you have any questions, please let us know. Your feedback is important to us, and we want to make sure you're satisfied! – Emond "