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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kalpna Bhagat

Kalpna Bhagat

March 23, 2026

5  out of  5
rating by Kalpna Bhagat
"Professional, patient and kind"
We responded:
"Thank you for the fantastic review, Kalpna! We are always here to help with your insurance needs here in Brooklyn . "
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Nikita Kulikov

March 20, 2026

5  out of  5
rating by Nikita Kulikov
"Great service!"
We responded:
"Thank you for taking the time to leave such a great review, Nikita. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Yousef Awwad

March 19, 2026

5  out of  5
rating by Yousef Awwad
"Saad was great in helping me replace a vehicle in my insurance. Very happy with the service here!"
We responded:
"Yousef, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Emond Richardson’s Team!"
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Adele L

March 18, 2026

5  out of  5
rating by Adele L
"James was pleasant & professional He answered all my questions & changed my bill to quarterly as I requested."
We responded:
"Adele, thanks for taking the time to review State Farm Agent Emond Richardson’s Team. We truly value the feedback you provided. Please reach out to us so we can discuss your experience. "
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Richard Coons

March 17, 2026

5  out of  5
rating by Richard Coons
"There was a miscommunication with some of the Departments and James from State Farm handled everything wonderfully and impeccably! His patience with my frustration has shown me that he cares about the individuals that he deals with everyday! His professionalism and level of courteousness is wonderful!"
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Gil

March 16, 2026

2  out of  5
rating by Gil
"I rarely leave bad reviews, but I would strongly recommend avoiding this State Farm office. My previous agent retired and this office took over a few of my policies. Since then, the customer service has been horrible and there were multiple mistakes made when setting up 2 new policies. It required a lot of follow-up on my end to fix issues that shouldn’t have occurred. Very disappointing experience overall."
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Roseann Stampfl

March 16, 2026

5  out of  5
rating by Roseann Stampfl
"James Lewis was very friendly and extremely helpful"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Leeasia Benders

March 16, 2026

5  out of  5
rating by Leeasia Benders
"Extremely helpful"
We responded:
"Thank you for your review. We are grateful for your feedback and are pleased to know that your experience with us here on State Farm Agent Emond Richardson’s Team met your expectations to some extent. If there are any areas where you feel we could improve our insurance services, please do not hesitate to share your thoughts with us. We strive to enhance our services continuously."
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Dushawn F

March 16, 2026

5  out of  5
rating by Dushawn F
"Very professional service"
We responded:
"Dushawn: Thank you very much for the wonderful review! We truly appreciate your kind comments. If at any time you have any questions or need assistance with anything related to insurance, please don’t hesitate to reach out to the Emond Richardson team, State Farm agent. We’re always here to help! Emond"
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Dee Royere

March 12, 2026

5  out of  5
rating by Dee Royere
"Many thanks to James Lewis. He is so patience and went the extra mile to solve my problem."
We responded:
"We’re so grateful for your 5-star review for James and our agency! We'll be sure to pass your comments to James. Thank you for taking the time to share your experience with us. -Emond"
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Alex Lee

March 12, 2026

5  out of  5
rating by Alex Lee
"He was very pleasant and knowledgeable about the car insurance issues I had. Got answers and resolved problems quickly."
We responded:
"Alex, Thank you for the perfect rating! We’re delighted to hear you’re pleased with our service. -Emond"
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Rafael Gerena

March 12, 2026

5  out of  5
rating by Rafael Gerena
"Buenos Trabajo todo el tiempo...me ayudaron mucho. Gracias"
We responded:
"Thanks so much for the honest review, Rafael. If there is anything we can do here on State Farm Agent Emond Richardson’s Team to improve your impression, we would appreciate your insights. We are grateful you took the time to leave a review, Rafael. If there is something we can work on to earn a higher rating, please reach out to us here on State Farm Agent Emond Richardson’s Team."
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Sholem Felberbaum

March 10, 2026

5  out of  5
rating by Sholem Felberbaum
"Edmond Richardson was really helpful and gave me a really good customer service"
We responded:
"Thank you for your 5-star review! We are grateful for your positive feedback about State Farm Agent Emond Richardson’s Team here at our Brooklyn office. "
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M Hal

March 9, 2026

5  out of  5
rating by M Hal
"Diana was amazing"
We responded:
"M, thank you for your great review. We deeply appreciate your feedback and are pleased to hear that your experience with State Farm Agent Emond Richardson’s Team was a positive one. "
Profile photo of Sergei Safonov

Sergei Safonov

March 9, 2026

5  out of  5
rating by Sergei Safonov
"👍👍👍👍👍"
We responded:
"Thank you for your fantastic review and 5-star rating, Sergei! We look forward to continuing to meet your expectations. -Emond"
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Herminzul Ayala

March 9, 2026

5  out of  5
rating by Herminzul Ayala
"Good review of my current policy. Saad was receptive of what I had to say. We went over my Condo Insurance and the possibility of lowering the cost of this policy taking my alarm system and cameras into account."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of PETER COCHRAN

PETER COCHRAN

March 7, 2026

4  out of  5
rating by PETER COCHRAN
"Car insurance"
We responded:
"Thank you for the great rating, Peter! We’re delighted to hear you’re pleased with our service. -Emond"
Profile photo of IRINI VITETZAKIS

IRINI VITETZAKIS

March 5, 2026

5  out of  5
rating by IRINI VITETZAKIS
"The person that help me was very helpful and understanding"
We responded:
"Thank you for your review, IRINI! We appreciate your feedback and are happy to know that you had a valuable experience overall with State Farm Agent Emond Richardson’s Team here in Brooklyn. If there is anything we could do better to improve please let us know—we would love to make your next experience even better. "
Profile photo of Fran Gallo

Fran Gallo

March 5, 2026

5  out of  5
rating by Fran Gallo
"Diana was a big help. Highly recommend."
We responded:
"Fran, thank you for sharing your feedback. We are sorry to hear that your experience with us here on State Farm Agent Emond Richardson’s Team was just average. If you would be willing, please give us a call at our Brooklyn office so we can discuss your experience further and resolve any outstanding matters. "
Profile photo of Victoria Rabanal

Victoria Rabanal

March 5, 2026

5  out of  5
rating by Victoria Rabanal
"I was really happy to meet Saad, he was really great and he was able to help me with my inquiry."
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Lester Jones

March 4, 2026

5  out of  5
rating by Lester Jones
"James is amazingly proficient at what he does and was able to solve an issue I had with minimal effort. He has an understanding approach to customers’ requests which leads to customer satisfaction, as it did in my case. I wholeheartedly recommend him and his agency."
We responded:
"Thank you for your honest feedback, Lester. We are glad to hear you had a decent experience, and we would love to make it even better next time. If you have any suggestions for how we can improve our insurance services here in Brooklyn, we would be happy to hear them! "
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Olga Cornell

March 3, 2026

5  out of  5
rating by Olga Cornell
"5 stars"
We responded:
"Thank you for your kind review, Olga! I’m glad the team and I could create a positive experience for you. If you have additional questions or concerns, don’t hesitate to reach out. Thank you again for your support! – Emond"
Profile photo of Elyar IBRAGIMOV

Elyar IBRAGIMOV

March 3, 2026

5  out of  5
rating by Elyar IBRAGIMOV
"Great agent great service. Available all the time and always working hard for me , Thank you Iskandar Yunusov"
We responded:
"Eric, thank you so much for the positive review and glowing recommendation of Iskandar! -Emond"
Profile photo of Marco Meier

Marco Meier

March 2, 2026

5  out of  5
rating by Marco Meier
"Friendly and helpful"
We responded:
"We appreciate your review, Marco. Thank you for the kind words regarding State Farm Agent Emond Richardson’s Team. "
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myl brav

February 27, 2026

5  out of  5
rating by myl brav
"By helpful and concise. A help is more than I expected."
We responded:
"We appreciate you highlighting the helpful and concise assistance you received. If there's anything more we can do for you or if you have any questions, please feel free to let us know. We're here to help! -Emond"