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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynn Borodach

October 16, 2025

5  out of  5
rating by Lynn Borodach
"Diana competently explained my 3 insurance policies with State Farm Insurance. She informed me of available discounts I am not taking advantage of. Diana confirmed that I understood everything we discussed. I am very happy using Emond Richardson as my State Farm agent (for over 15 years). Their business has always been available and willing to assist me with payments, completing documents and answering my questions."
We responded:
"Lynn, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Diana provided clear and thorough explanations of your insurance policies and helped you take advantage of available discounts. It's great to know that our team has been a reliable and supportive partner for you over the past 15 years. We truly appreciate your loyalty and look forward to continuing to assist you with all your insurance needs! -Emond"
Profile photo of Akaartaakim Akaartaakim

Akaartaakim Akaartaakim

October 15, 2025

5  out of  5
rating by Akaartaakim Akaartaakim
"ძალიან დამეხმარეთ , მადლობელი ვარ კარგი მომსახურებისთვის ბრაინ."
We responded:
"დიდი მადლობა თქვენი კეთილი სიტყვებისთვის, Akaartaakim! მიხარია, რომ ბრაიანმა შეძლო დაგეხმაროთ და მოგეწოდებინა ის მომსახურება, რასაც იმსახურებდით. თქვენი მადლიერება ჩვენთვის ძალიან მნიშვნელოვანია და მოხარული ვიქნებით კვლავ დაგეხმაროთ მომავალში. -ემონდ Thank you so much for your kind words, Akaartaakim! I'm glad Brian could assist you and provide the service you deserved. Your appreciation means a lot to and we look forward to helping you again in the future. -Emond"
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Kevin Lopez

October 13, 2025

5  out of  5
rating by Kevin Lopez
"Dina is awesomeeeee"
We responded:
"We agree, Kevin! Thank you for the great review! -Emond"
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Elsie Quiles

October 10, 2025

5  out of  5
rating by Elsie Quiles
"Diana U was incredibly efficient. She shared her screen with me remotely to review my policies and explained each one thoroughly. I’ve been with StateFarm for many years now and never have I had such thorough service where I receive calls to keep me updated on my policy and try to find additional discounts. #teamStateFarm #goDianaU"
We responded:
"Thanks, Elsie! We are always here to help. I appreciate your review and recommendation of my office. Michael is a great addition to the team. -Emond"
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Nbm

October 9, 2025

5  out of  5
rating by Nbm
"Хорошее агентство, спасибо за помощь Диана!"
We responded:
"Updated 10/09/2025: Thank you for your wonderful 5-star review! We're glad to hear that Diana was able to assist you and provide great service. We appreciate your support and look forward to helping you again in the future! -Emond Спасибо за ваш замечательный отзыв с пятью звёздами! Мы рады слышать, что Диана смогла вам помочь и предоставить отличное обслуживание. Мы ценим вашу поддержку и с нетерпением ждём возможности помочь вам снова в будущем! – Эмонд Updated 02/21/2025: Thank you for your kind words! We're glad Diana was able to assist you, and we appreciate you taking the time to share your experience. If you need anything else, don’t hesitate to reach out. Thanks again! – Emond Спасибо за ваши добрые слова! Мы рады, что Диана смогла вам помочь, и благодарим вас за то, что нашли время поделиться своим опытом. Если вам понадобится дополнительная помощь, не стесняйтесь обращаться к нам. Ещё раз спасибо! — Emond You're very welcome! It was a pleasure assisting you. If you need anything else, please don't hesitate to reach out! -Emond"
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zehabah shalouh

October 9, 2025

5  out of  5
rating by zehabah shalouh
"Where do I start? Walked in, let me Very great customer service I met a server named Tina She literally saved me from a lot of damage things. I never knew I had insurance and fraud. Until she told me how to sort this out now I’m looking forward working with the State Farm There are literally a family now like they say, but they actually do mean when they will help you I got cleared from five different other than never had better doesn’t even exist"
We responded:
"Zehabah, Thank you so much for your amazing 5-star review! We're thrilled to hear that Tina was able to help you navigate through such a difficult situation and provide exceptional service. It means a lot to us that you feel like part of the family here at State Farm. We're committed to being here for you every step of the way and look forward to continuing to support you in the future!-Emond"
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Luis Rodriguez

October 7, 2025

5  out of  5
rating by Luis Rodriguez
"Ive been with State Farm about 1 year now. The service I receive from this branch is always amazing. Im constantly on the road but their service over the phone is exceptional. Today I had the pleasure of working with Diana to cancel a policy. Thank you Diana."
We responded:
"Thank you so much for your wonderful 5-star review, Luis! We're thrilled to hear that you've had an amazing experience and that our service meets your needs while you're on the road. Diana will be happy to know she could assist you. We truly appreciate your trust in State Farm and look forward to serving you for many years to come! -Emond"
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24hrLu

October 7, 2025

5  out of  5
rating by 24hrLu
"Zeenath assisted me in an auto policy and also informed me of the benefit of bundling my home insurance. She quoted me on a policy that saved me money and that also provided the same coverages. I appreciate her patience with me as I was in disbelief and asked 100 questions regarding her quote. Needless to say I am a new member of the State Farm family."
We responded:
"24hrLu, Thank you so much for sharing your experience! We’re thrilled to hear that Zeenath was able to assist you with your auto policy and explain the benefits of bundling your home insurance. It's fantastic that she was able to save you money while providing you with the coverage you need. We appreciate your curiosity and questions—it's important to us that our customers feel informed and confident in their decisions. Welcome to the State Farm family! We're excited to have you with us and look forward to serving you in the future! -Emond"
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ADJ

October 7, 2025

5  out of  5
rating by ADJ
"Excellent customer service!"
We responded:
"We’re honored by your positive feedback, ADJ! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Emond"
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Peter Iulo

October 2, 2025

5  out of  5
rating by Peter Iulo
"They made it super easy to switch from my older, overpriced insurance. Thank you Tina, part of their sales team for all the help."
We responded:
"Thank you so much for your wonderful 5-star review Peter! We're thrilled to hear that Tina and our sales team made switching your insurance easy and hassle-free. We appreciate your kind words and look forward to continuing to provide you with excellent service! -Emond"
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Oswald Evelyn

September 25, 2025

5  out of  5
rating by Oswald Evelyn
"Tina did an excellent job."
We responded:
"Oswald, Thank you for your 5-star review! We're glad to hear that Tina did an excellent job assisting you. We appreciate your feedback and are here for any future needs! -Emond"
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Nato Khmelidze

September 24, 2025

1  out of  5
rating by Nato Khmelidze
"I am extremely disappointed with this company! Every time, they raise my premium by a hundred dollars and come up with ridiculous excuses. Their latest explanation was that there are too many cars in New York, so the price had to go up. But I’ve been insured with them for five years, and only this past year they suddenly increased my rate without reason. I have a clean record, I have never once needed their services, and yet they keep charging me more. It’s truly shameful!"
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Muhammad Ahmed

September 19, 2025

1  out of  5
rating by Muhammad Ahmed
"Seriously staffs need to be replaced here, because none of them seem to have any duty except just show up and leave from there Very disappointed"
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Rivky Beren

September 17, 2025

5  out of  5
rating by Rivky Beren
"Destiny Foll was super helpful and guided me through understanding auto insurance. She explained things clearly, answered all my questions, and made the whole process way less confusing. Highly recommend her if you need help with insurance!"
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Sesly P.

September 11, 2025

5  out of  5
rating by Sesly P.
"Highly recommend: Auto, Home, and Life insurance that was smoothly processed with the Senior Sales Representative Brian at this location. Thank you for your insight and guidance, Brian. I appreciate the service. No complaints 5*****"
We responded:
"Sesly, Thank you for reviewing Brian and our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Emond"
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Kiril Elkin

September 4, 2025

1  out of  5
rating by Kiril Elkin
"Spoke with a representative named Yury at State Farm. He was unprofessional, unfriendly, and offered no real help. When I requested to speak with a manager, he dismissively said she was busy and would call later. Very poor customer service."
We responded:
"Kiril, Thank you for your feedback. However, we do not have an employee by that name at our agency. It appears there may be some confusion, and you might be referring to another agency in the area. Please feel free to reach out if we can assist you with anything further. -Emond"
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gary zimmerman

September 3, 2025

5  out of  5
rating by gary zimmerman
"very polite and helpful"
We responded:
"Thank you, Gary! We’re glad to hear you found our service polite and helpful. We truly appreciate your support and are here whenever you need us! -Emond"
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T G

August 29, 2025

5  out of  5
rating by T G
"Excellent"
We responded:
"Updated 08/29/2025: Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience. Looking forward to serving you again! -Emond Thank you for your wonderful review! I’m thrilled the team and I could create a positive experience for you. If you have additional questions or concerns, don’t hesitate to reach out. Thank you again for your feedback! - Emond"
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William Hicks

August 26, 2025

5  out of  5
rating by William Hicks
"Tina was an outstanding agent, she helped me with my homeowners and motor vehicle insurance at an affordable yet top notch coverage. I love her personable and kind attitude towards her clientele. She is a irreplaceable employee and state farm is lucky to have her"
We responded:
"Thank you for your wonderful 5-star review, William! We're thrilled to hear that Tina provided you with outstanding service and helped you find affordable, top-notch coverage for your homeowners and motor vehicle insurance. We agree—Tina’s personable and kind approach makes her truly irreplaceable, and we’re lucky to have her on our team. We appreciate your kind words and look forward to continuing to serve you! -Emond"
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Ruth Zeitouni

August 26, 2025

5  out of  5
rating by Ruth Zeitouni
"Love this team a lot helped me to insure my vehicle. Dennis and Malcolm made me feel right at home and comfortable. Great Service!!!!!"
We responded:
"Updated: Ruth, Thank you so much for your 5-star review! We’re delighted to hear that you had a great experience. Your support means a lot to us, and we look forward to assisting you again in the future! -Emond Ruth, thanks for the great review! Malcolm and Dennis make an excellent team and I’m happy they were helpful. All of us are always here to help. -Emond"
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Armen Yegoryan

August 25, 2025

1  out of  5
rating by Armen Yegoryan
"Absolutely the worst agency I mean I’m not going to reveal my identity but Everyone should know that 80% of agents here are absolutely ridiculous because they never have any idea on anything and the only way that you’d get any discount is by purchasing the useless life insurance with drive safe stuff and honestly if you join this agency they won’t even help you out with anything especially when you move out from your location and ask for help regarding them aiding you with your transfer to another agency long story short avoid them and yall thank me later promise!"
We responded:
"Thank you for sharing your feedback, Armen. We took a look at our records but were unable to locate anyone by the name provided in your review. Since your identity is not anonymous, we encourage you to reach out to our office directly if you are indeed a customer. We would genuinely like the opportunity to understand your concerns better and assist you. At our agency, we strive to provide knowledgeable service and support to all our clients, including assistance with transfers and discounts. We’re committed to improving and hope to have the chance to help you. -Emond"
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Marilyn Ceasar

August 22, 2025

5  out of  5
rating by Marilyn Ceasar
"Very good"
We responded:
"Hi Marilyn! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Emond"
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Ibr Ish

August 18, 2025

5  out of  5
rating by Ibr Ish
"brain lewis is a responsive person, he explained everything to me and I learned everything I needed. Thank him very much"
We responded:
"Thank you for your fantastic review, Ibr! We're glad to hear that Brian was responsive and took the time to explain everything clearly. It's great to know you feel well informed. We'll be sure to pass along your thanks to him! If you need any further assistance, please don't hesitate to reach out. -Emond"
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Rick Eisenberg

August 15, 2025

5  out of  5
rating by Rick Eisenberg
"I just had an absolutely great experience with Tina this agency....I was able to save hundreds of dollars which, although sometimes is just the right circumstances, is a big win. Tina is very pleasant and enjoyable to deal with; she listens and works with you to get you the most appropriate coverage. NO hard sell, just competence and knowledge. I have been purchasing insurance for almost 50 years, and this is hands down the best experience I have ever had"
We responded:
"Hi Rick! Thank you so much for your wonderful review! We're delighted to hear that Tina was able to help you save significantly while providing knowledgeable and attentive service. It means a lot to us that, with your extensive experience in insurance, you found this to be your best experience ever. Tina truly cares about finding the right coverage without any pressure, and we’re grateful you recognized that. We look forward to continuing to serve you! -Emond"
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Juan Moscol

August 14, 2025

5  out of  5
rating by Juan Moscol
"I had the absolute pleasure of working with Tina, my State Farm agent, and I cannot say enough about how outstanding she is. From the moment we connected, Tina was delightful, charismatic, and incredibly professional. Her depth of knowledge made every step of the process smooth and stress-free, and she took the time to explain everything clearly, ensuring I understood all my options. Tina’s friendly personality and genuine care for her clients set her apart from anyone I’ve worked with before. She is truly a gem in her field, and I would only do business with her. I highly recommend Tina and State Farm to anyone looking for exceptional service and peace of mind. Kind regards Juan Moscol"
We responded:
"Thank you so much, Juan, for your heartfelt and glowing review! We're thrilled to hear that Tina provided you with such outstanding, professional, and caring service. She truly strives to make every experience smooth and stress-free, and your kind words mean a lot to us. We’re grateful for your recommendation and look forward to being here for you whenever you need us. Thanks again for choosing State Farm! -Emond"