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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JOSEPH MULLEN

JOSEPH MULLEN

August 13, 2026

5  out of  5
rating by JOSEPH MULLEN
"Called Diana, needed to sign form. She emailed me it, electronic sign and finish. She's very helpful, pleasant, and courteous. Had interactions with her several times and always very helpful."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Brooklyn. "
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Kiku Loomis

August 12, 2026

5  out of  5
rating by Kiku Loomis
"I have apartment insurance with State Farm. Diana was very quick and responsive with my inquiry."
We responded:
"Thanks so much for the amazing review, Kiku! We really appreciate your support here in Brooklyn. Just reach out anytime if you need us - we’re here for you. "
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Gary Glaser

August 10, 2026

5  out of  5
rating by Gary Glaser
"Very professional. Made me feel very comfortable."
We responded:
"Thank you for the 5-star review, Gary! We’re proud to serve the Brooklyn community and truly appreciate your support. "
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Christopher Hughes

August 7, 2026

5  out of  5
rating by Christopher Hughes
"Very good service I called her with a problem and she got right on it and man she was great thank you❤️❤️❤️❤️❤️"
We responded:
"Christopher, thank you for the phenomenal review. - Emond"
Profile photo of Elyar IBRAGIMOV

Elyar IBRAGIMOV

August 5, 2026

5  out of  5
rating by Elyar IBRAGIMOV
"Great agent great service. Available all the time and always working hard for me , Thank you
Iskandar Yunusov"
We responded:
"Eric, thank you so much for the positive review and glowing recommendation of Iskandar! -Emond"
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Piero Massimino

July 29, 2026

5  out of  5
rating by Piero Massimino
"Thank you Diana Ulivanova for your efficiency snd politeness"
We responded:
"Piero, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. -Emond"
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Michael Ruppert

July 28, 2026

5  out of  5
rating by Michael Ruppert
"Brian was very knowledgeable and answered all my questions. If you need insurance you should definitely give. Brian a call. Highly recommended"
We responded:
"Thank you so much for your kind review, Michael!  We agree that Brian is an asset! If you need insurance assistance, we are just an email or call away! - Emond"
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Iffi Leo

July 22, 2026

5  out of  5
rating by Iffi Leo
"Yesterday, I called State Farm to add new car to my policy, I got connected to Mr. Saad and he was very helpful and solved the task very professionally and swiftly. I really appreciate State Farm for help."
We responded:
"Wow, thank you for the 5-star review, Iffi! We truly appreciate your support. If you ever need anything, we’re just a call or message away. -Emond"
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Angel Pinos

July 17, 2026

5  out of  5
rating by Angel Pinos
"Tina did a great job. Communicating and the passion for her job just shows how devoted she is to the company"
We responded:
"Wow - thank you for the amazing 5-star review of our agency and Tina! It means a lot to us and we'll be sure to pass on your thoughts to Tina.  Let us know if there's anything else we can do for you! -Emond"
Profile photo of Norbert Stephens

Norbert Stephens

July 14, 2026

4  out of  5
rating by Norbert Stephens
"Agent is clear,my questions are answered with explanation just have no complaints"
We responded:
"Thank you for your feedback! I'm glad to hear that I was able to provide clear answers to your questions and that everything went smoothly. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. -Emond"
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David Grant

July 14, 2026

5  out of  5
rating by David Grant
"The representative was very respectful and professional and treated me like family and took care of my insurance needs"
We responded:
"Thank you so much for the 5-star rating, David! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have.  -Emond"
Profile photo of Owen Read

Owen Read

July 9, 2026

5  out of  5
rating by Owen Read
"Tina is my favorite insurance agent. She's friendly and informative. She really knows how to explain everything to me where everything makes sense. Pls see my friend at State Farm. I highly recommend her. She covers auto, renters and more."
We responded:
"Thanks so much for the fantastic rating, Owen! We are so glad you had a positive experience with us here on State Farm Agent Emond Richardson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Marybeth Zeman

July 8, 2026

5  out of  5
rating by Marybeth Zeman
"Diana Ulinanova was efficient and knowledgeable and completed my request expeditiously. Thank you, Diana"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Emond Richardson’s Team here in Brooklyn . "
Profile photo of Her Miher

Her Miher

July 8, 2026

5  out of  5
rating by Her Miher
"​5/5 Stars – Highly Professional, Knowledgeable, and Truly Looks Out for You!
​I cannot recommend State Farm agent Saad highly enough. I first reached out to him two years ago when I bought a used car, and he was incredibly helpful in putting together a highly competitive policy. He has an easygoing, no-pressure approach and goes out of his way to find every possible discount to maximize your savings.
​What really sets Saad apart is his exceptional knowledge and proactive advice. When I recently junked that vehicle two years later, instead of just canceling the policy outright, he thoughtfully suggested that I suspend it instead. By doing this, he made sure I wouldn’t lose my tenure and loyalty status with the company for when I get my next vehicle.
​Saad is a true professional who actually looks out for his clients' best long-term interests rather than just running transactions. If you want an agent who is smart, honest, and dedicated to saving you money, Saad is your guy!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Emond Richardson’s Team. "
Profile photo of Mohammed Khan

Mohammed Khan

June 18, 2026

5  out of  5
rating by Mohammed Khan
"Best experience"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. -Emond"
Profile photo of Mashfiq Mahadi

Mashfiq Mahadi

June 15, 2026

5  out of  5
rating by Mashfiq Mahadi
"Great agent and employees. Representative Diana Ulivanova got back to me next day with my ID cards for insurance on my cars as I was having issues logging in via email. No issues, renewal is easy and I have no complaints."
We responded:
"Thank you so much for the 5-star review! We'll be sure to relay your thoughts to Diana. We deeply appreciate your kind words! -Emond"
Profile photo of Felicity Torres

Felicity Torres

June 9, 2026

5  out of  5
rating by Felicity Torres
"Diana U. has been absolutely amazing to work with. She handles about 90% of my COI requests and consistently provides quick turnaround times, even when I need something on short notice.

She is always responsive, patient, and incredibly helpful when answering my questions. No matter how many requests I send her way, she is professional, knowledgeable, and makes the entire process seamless.

It's hard to find someone who is both efficient and genuinely pleasant to work with, and Diana is exactly that."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Diana and our office. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Emond"
Profile photo of Jesse Grassia

Jesse Grassia

June 9, 2026

5  out of  5
rating by Jesse Grassia
"I had a wonderful experience with Brian he was super helpful and walked me through all the steps and honestly has helped better my life by helping me get not only car insurance but always life insurance highly recommended"
We responded:
"Thank you so much for the 5-star review! We'll be sure to let Brian know your thoughts. We truly appreciate your kind words! -Emond"
Profile photo of Richard sirico

Richard sirico

June 8, 2026

5  out of  5
rating by Richard sirico
"Pleasant experience with my auto ins. needs.
thanks Diana Ulivanova"
We responded:
"Richard, Thank you so much for your 5-star review and relaying your positive thought of Diana. We're a phone call away if you need anything else. -Emond"
Profile photo of SHERRY STEIN

SHERRY STEIN

June 2, 2026

5  out of  5
rating by SHERRY STEIN
"Hi. Diana was s pleasure to deal with. Something that was scanned in in February or March this year by someone else did not appear. I know because I was there. Diana was attentive and professional in helping me rectify this snafu."
We responded:
"Thanks so much for the amazing review, SHERRY! We really appreciate your support. If you ever have any questions or need insurance assistance in the future, we are just a message away! -Emond"
Profile photo of Giovanny Contreras

Giovanny Contreras

June 1, 2026

5  out of  5
rating by Giovanny Contreras
"Professional courteous polite respectful knowledgeable service!!!"
We responded:
"We are grateful for your 5-star review, Giovanny! Thanks for taking a moment to share your positive rating! -Emond "
Profile photo of H R

H R

May 29, 2026

5  out of  5
rating by H R
"Saad is a real gentleman and a pleasure to deal with. I was guided and helped with all my questions. He was patient, friendly and professional. Thank you Saad. Thank you State farm"
We responded:
"Thanks H R! Essence is a wiz at saving customers money on their insurance. We appreciate the review. - Emond"
Profile photo of Shyra Reiss

Shyra Reiss

May 27, 2026

5  out of  5
rating by Shyra Reiss
"Diana Ulivanova was extremely helpful
To me regarding my policy. She’s extremely
knowledgeable on the computer. Very satasfied.,"
We responded:
"We appreciate your review, Shyra. We are so happy that you had such a wonderful experience with us! -Emond"
Profile photo of Robert Dalmau

Robert Dalmau

May 20, 2026

5  out of  5
rating by Robert Dalmau
"Diana was very patient, kind, and explained my benefits to me effectively."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Emond"
Profile photo of Valiantsina F

Valiantsina F

May 19, 2026

5  out of  5
rating by Valiantsina F
"Dealt with Nicole Peña, who updated my insurance policy and confirmed all the changes. She was very professional, courteous and efficient! Thank you Nicole!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. -Emond"