
State Farm® Insurance Agent Emond Richardson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Catherine Ivasyuk
April 26, 2025
"Brian is a good agent who is always ready to provide information! He explained everything and went step by step to make sure everything was correct and complete. Also, he recommended doing the Driver Safety Training to receive an additional discount. Recommend working with Brian!"
"Catherine, we're pleased to hear about your positive experience with Brian. Your feedback is greatly appreciated, and we're here to assist you whenever you have questions or need assistance. Thank you for choosing our Emond Richardson State Farm Family! - Emond"
Nicholas Natoli
April 25, 2025
"I recently had the pleasure of coming to the office one ave u . I was assisted by a wonderful customer service rep. By the name of Diana. She was extremely knowledgeable, & pleasant in the 15 min we spoke regarding my policy . She made sure everything was clear . Thank you. . Great help"
Amy Dwan
April 25, 2025
"Professional, helpful"
Yelena Oleynikova
April 22, 2025
"I spoke with Diana this morning regarding my billing issues- she was helpful, polite and assistive. Thank you!"
"Updated: Hi Yelena, thank you for providing a great review of Diana and her service. We are delighted to know that she was helpful, polite, and assistive with your issues. We truly appreciate you taking the time to do this and for choosing us for your insurance needs. Please let us know if we can help in any way in the future. We will always be here for you! -Emond Thanks so much, Yelena! Iskandar is awesome and a great asset to the team. We appreciate your review. - Emond"
24hrLu
April 18, 2025
"Zeenath assisted me in an auto policy and also informed me of the benefit of bundling my home insurance. She quoted me on a policy that saved me money and that also provided the same coverages. I appreciate her patience with me as I was in disbelief and asked 100 questions regarding her quote. Needless to say I am a new member of the State Farm family."
"24hrLu, Thank you so much for sharing your experience! We’re thrilled to hear that Zeenath was able to assist you with your auto policy and explain the benefits of bundling your home insurance. It's fantastic that she was able to save you money while providing you with the coverage you need. We appreciate your curiosity and questions—it's important to us that our customers feel informed and confident in their decisions. Welcome to the State Farm family! We're excited to have you with us and look forward to serving you in the future! -Emond"
Alexander V
April 15, 2025
"Saad Ahmed I dealt with Saad Ahmed today for car insurance and I couldn't be happier with the experience. Very helpful, easy to talk to, and made the whole process much less stressful than I expected. Would definitely recommend!"
"Thank you, Alexander, for leaving this delightful review. We are glad to know that Saad was able to assist you and help make the insurance process much less stressful. We thank you for choosing us and for your recommendation. Please let us know if we can assist you in the future! -Emond"
Almas Baigurmanov
April 14, 2025
"Diana, thank you so much, great service!"
"Thank you so much, Almas! We're thrilled to hear you had a positive experience with Diana. She truly goes above and beyond for everyone she helps. We appreciate you taking the time to share your feedback! - Emond"
Xinyi Nam
April 13, 2025
"Had a very positive experience working with Diana Ulivanova to change some details on my auto insurance policy via email last month. She was clear about letting me know how the changes would affect discounts, answered all questions I had, and was overall very patient and quick to help."
"Thank you, Xinyi, for taking the time to share your experience! We’re so glad to hear that Diana made the process smooth and helpful for you. Her clear communication and patience truly make a difference when navigating updates like these. We appreciate your thoughtful feedback and look forward to being here whenever you need support. - Emond "
Mary Anne Catalano
April 11, 2025
"Nicole was wonderful! Took payments, and clarified acct info. for me. 👍"
"Thank you for your thoughtful review, Mary! We’re so glad Nicole was able to assist you and make things clear and straightforward. Your feedback means a lot, and we’re here if you need anything else. Thanks again for taking the time to share your experience! - Emond"
Rich H.
April 9, 2025
"Spoke with Nicole from Statefarm she was very helpful and knowledgeable"
"Thank you for your kind review, Rich! We’re so glad to hear that Nicole was able to assist you with her helpfulness and knowledge. If you ever need anything else, don't hesitate to reach out. We’re here to help! - Emond"
Roman IAMASHKIN
April 9, 2025
"⭐⭐⭐⭐⭐ Хочу поблагодарить за безупречный сервис двух замечательных специалистов — **Диану** и **Бернарда**! **Диана** — это образец профессионализма, доброты и отзывчивости. Она не просто подобрала мне идеальный страховой вариант, но и сделала это с искренней заботой, подробно ответив на все вопросы. С ней приятно иметь дело, потому что она не только эксперт, но и душевный человек! Отдельное спасибо **Бернарду** за помощь! Он проявил максимальную вежливость и оперативность, сразу направив меня к нужному специалисту. Благодаря его внимательности и чуткости процесс решения моего вопроса стал быстрым и комфортным. Если вам нужны страховые агенты, которые действительно работают для клиента, — **Диана и Бернард** лучший выбор! Спасибо вам за отличный сервис и человеческое отношение! 😊 **P.S.** Такие специалисты — настоящая ценность компании! Рекомендую всем! ⭐⭐⭐⭐⭐ I would like to express my sincere gratitude to two outstanding professionals—**Diana** and **Bernard**—for their exceptional service! **Diana** is the epitome of professionalism, kindness, and responsiveness. She didn’t just find me the perfect insurance solution—she did so with genuine care, patiently answering all my questions in detail. Working with her is a pleasure because she’s not only an expert but also a warm and thoughtful person! A special thank you to **Bernard** for his assistance! He was extremely polite and efficient, promptly directing me to the right specialist. Thanks to his attentiveness and professionalism, the entire process was smooth and hassle-free. If you’re looking for insurance agents who truly prioritize their clients’ needs—**Diana and Bernard** are the best choice! Thank you both for your outstanding service and human touch. 😊 **P.S.** Professionals like them are a true asset to any company—highly recommended!"
"Thank you so much for your wonderful review, Roman! We’re delighted to hear that both Diana and Bernard provided you with exceptional service. It’s fantastic to know that Diana’s professionalism and genuine care made such a positive impact on your experience. We’re also glad that Bernard’s efficiency and attentiveness contributed to a smooth process for you. Your kind words and recommendations mean a lot to us, and we’re proud to have such dedicated professionals on our team. If you ever need assistance in the future, don’t hesitate to reach out. Thank you again for your support! 😊 -Emond *** Большое спасибо за ваш чудесный отзыв, Роман! Мы очень рады слышать, что Диана и Бернар предоставили вам исключительное обслуживание. Приятно знать, что профессионализм и искреннее внимание Дианы оказали такое положительное влияние на ваш опыт. Мы также рады, что эффективность и внимательность Бернара способствовали тому, чтобы процесс прошел гладко. Ваши добрые слова и рекомендации очень важны для нас, и мы гордимся тем, что у нас есть такие преданные профессионалы в команде. Если вам когда-либо понадобится помощь в будущем, не стесняйтесь обращаться к нам. Еще раз спасибо за вашу поддержку! 😊 - Эмонд"
Gino M.
April 7, 2025
"We have multiple policies with this office, they always provide great service and have good prices!"
"Thank you, Gino, our team truly appreciates the kind feedback you have provided. We are glad to know that our service and coverage are both great. We look forward to working with you again so please let us know if you are ever in need of assistance. Thank you for trusting us with your insurance needs! -Emond"
Nikoloz Koberidze
April 4, 2025
"braian is best and amazing agent"
"Thank you so much for your fantastic review, Nikoloz! We're thrilled to hear that you had such a positive experience with Brian. He truly is dedicated to providing the best service possible. If you need any further assistance in the future, don’t hesitate to reach out! -Emond"
Olga M
April 4, 2025
"Diana was great, kept me in the loop about all updates and developments on my policies. Timely followed up on all required documents And overall was a pleasure to work with. Thank you Diana!"
"Olga, Thank you for the fantastic review! We're delighted to hear that Diana provided you with excellent service and kept you updated on your policies. Her commitment to timely follow-ups and communication truly makes a difference. We’ll be sure to pass along your praise to her. If you need any further assistance, please don’t hesitate to reach out. We appreciate your support! -Emond"
Victoria Kano
April 2, 2025
"I had an excellent experience with Diana, who went above and beyond to assist with both homeowners insurance and car insurance. She seamlessly coordinated with my mortgage bank to ensure all documents were correctly handled and submitted on time. She paid attention to detail and communicated phenomenally. On top of that, provided clear and thorough explanations regarding my auto insurance policy! Thank you!!"
"Thank you for sharing your experience, Victoria! We're so glad to hear that Diana provided such attentive and thorough assistance. Coordinating and making sure things are handled smoothly is precisely the kind of support we strive to offer. Your kind words mean a lot, and we appreciate the opportunity to help. If you ever need anything, don't hesitate to reach out. Thanks again! - Emond"
Elana R
April 2, 2025
"Diana U was extremely helpful. I had an issue with the DMV and she was able to mitigate the issue within a day. Very nice office in general - all people I've spoken with were very helpful and professional. Also spoke with Saad Ahmed who was very personable, explained all of my coverage and under what circumstances each type could be used."
"Hi Elana, thank you for sharing your kind review. Our team strives to provide exceptional service, so we are beyond excited to see that Diana and Saad were able to achieve this with you. We are here to assist you so please let us know if you need anything in the future! -Emond"
Yehuda Lichtman
March 30, 2025
"was very patient and helpful! thank you!"
"Thank you for your kind words, Yehuda! We're so glad to hear that you had a positive experience and that our team was able to assist you. Your support means a lot, and we appreciate you taking the time to share your feedback. If you ever need anything, we're here to help! - Emond"
Jasmin Hernandez
March 26, 2025
"Bernard is the reason for this 5-Star review. He helped clarify some concerns I had regarding my policy with professionalism and competence. His attention to detail also helped uncover some other issues that I was not notified of by previous agents. His proactive approach to retaining clients is exactly what this company needs. Thank you Bernard!"
"Thank you for sharing your experience, Jasmin! Bernard's dedication to providing precise and thorough assistance makes a difference, and we're glad he was able to address your concerns while uncovering details. His proactive approach speaks volumes, and we appreciate you recognizing his efforts. We're grateful to have him on our team and for your kind words. If you ever need anything, don't hesitate to reach out! – Emond"
Steven Yee
March 22, 2025
"I had the pleasure of working with Tina, who I can confidently say is the best! She’s incredibly friendly, takes the time to answer every question, and makes sure you understand every step of the process. Most importantly, she genuinely cares about her clients and worked hard to help me save money. If you're looking for an agent who is knowledgeable, patient, and truly has your best interests at heart, Tina is the one! Highly recommend!"
"Hi Steven, thank you for sharing your kind review of Tina. We are glad to see that she has provided great service and showed how much she truly cares about all our customers. Thank you for the recommendation and for choosing us for your insurance needs. We look forward to seeing you soon so please do not hesitate to ask us any questions! -Emond"
Ulugbek Normatov
March 20, 2025
"Mr. Emond. Your staff did not want to help me. I even called the main office, they did not help. What was the problem? 1) In January 2025, you took 2 payments from me for 532.9 + 532.9 = 1065.8 dollars. Explain why? 2) The first payment was 374 dollars. The second payment was immediately increased by 537 dollars. I asked why? Agent Brian said that because of the accident, they increased it by that amount. But when we filled out the questionnaire, we mentioned the accident. Mr. Emond, can you solve this problem? Can you refund me 532.9 dollars. I will be glad if you refund me, and I will change the rating to 5 stars. Mr. Эмонд. Ваши сотрудники не захотели мне помочь. Я даже звонил в главный офис, они не помогли. В чем была проблема? 1) В январе 2025 года вы взяли с меня 2 платежа на 532,9 + 532,9 = 1065,8 долларов. Объясните почему? 2) Первый платеж был 374 доллара. Второй платеж сразу увеличили на 537 долларов. Я спросил почему? Агент Брайан сказал, что из-за аварии они увеличили его на такую сумму. Но когда мы заполняли анкету, мы упомянули аварию. Mr. Эмонд, можете ли вы решить эту проблему? Можете ли вы вернуть мне 532,9 доллара. Я буду рад, если вы вернете мне деньги, и я изменю оценку на 5 звезд."
"Hi Ulugbek, we are truly sorry to hear that our service did not meet your expectations. We would like to discuss this in further detail to see how we can make your experience better. Please give us a call at (718) 975-3420 so we can find a fix for this situation. Thank you! -Emond"
Rita Green
March 18, 2025
"I received very good service from State Farm: Diana helped me with a claim. She is very professional and polite."
"Thank you for your kind words, Rita! We're glad to hear that Diana was so helpful. She takes pride in assisting customers and making the process as smooth as possible. If you ever need anything in the future, don't hesitate to reach out. We appreciate you! - Emond"
Anthony Haye (Tony)
March 13, 2025
"Good help"
"Thank you, Tony, for leaving us a review. Our team is glad to see we have served you in a helpful way and we look forward to doing it again soon. Please let us know if we can assist you in any way in the future! -Emond"
Robert Montana
March 12, 2025
"Good service 👍"
"Robert, Thank you for the fantastic 5-star review! We’re thrilled you had a great experience and truly appreciate your support. If you have any suggestions or need assistance, please don’t hesitate to reach out! -Emond"
julio lopez
March 11, 2025
"Thanks Diana from. SF, For helping me 😊 keep up the good job 👍"
"Thank you for your kind review, Julio! I’m thrilled that our team, especially Diana, could provide you with a positive experience. If you have any questions or concerns, feel free to reach out. Thanks again for your feedback! - Emond"
Richemond Elizer
March 11, 2025
"Thanks for being quick to email me back everything I needed"
"Thank you for your feedback, Richemond! We're glad we could get you the information you needed quickly. If you ever have other questions, don't hesitate to reach out. We appreciate you! - Emond"