State Farm® Insurance Agent Emond Richardson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Felicity Torres
June 9, 2026
5
out of
5
rating by Felicity Torres
"Diana U. has been absolutely amazing to work with. She handles about 90% of my COI requests and consistently provides quick turnaround times, even when I need something on short notice. She is always responsive, patient, and incredibly helpful when answering my questions. No matter how many requests I send her way, she is professional, knowledgeable, and makes the entire process seamless. It's hard to find someone who is both efficient and genuinely pleasant to work with, and Diana is exactly that."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Emond Richardson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Jesse Grassia
June 9, 2026
5
out of
5
rating by Jesse Grassia
"I had a wonderful experience with Brian he was super helpful and walked me through all the steps and honestly has helped better my life by helping me get not only car insurance but always life insurance highly recommended"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Emond Richardson’s Team! We deeply appreciate your kind words here in Brooklyn . "
Richard sirico
June 8, 2026
5
out of
5
rating by Richard sirico
"Pleasant experience with my auto ins. needs. thanks Diana Ulivanova"
We responded:
"Gracias por compartir sus comentarios con nosotros, Richard. Nos complace que en general haya tenido una experiencia positiva con nuestros miembros del equipo de Emond Richardson, agente de State Farm. Si cree que hay alguna área en la que pudiéramos mejorar nuestros servicios de seguros, agradeceríamos sus sugerencias. Nuestra meta es mejorar continuamente y servir mejor a nuestra comunidad. "
SHERRY STEIN
June 2, 2026
5
out of
5
rating by SHERRY STEIN
"Hi. Diana was s pleasure to deal with. Something that was scanned in in February or March this year by someone else did not appear. I know because I was there. Diana was attentive and professional in helping me rectify this snafu."
We responded:
"Thanks so much for the amazing review, SHERRY! We really appreciate your support. If you ever have any questions or need insurance assistance in the future, we are just a message away! -Emond"
Giovanny Contreras
June 1, 2026
5
out of
5
rating by Giovanny Contreras
"Professional courteous polite respectful knowledgeable service!!!"
We responded:
"We are grateful for your 5-star review, Giovanny! Thanks for taking a moment to share your positive rating! -Emond "
H R
May 29, 2026
5
out of
5
rating by H R
"Saad is a real gentleman and a pleasure to deal with. I was guided and helped with all my questions. He was patient, friendly and professional. Thank you Saad. Thank you State farm"
We responded:
"Thanks H R! Essence is a wiz at saving customers money on their insurance. We appreciate the review. - Emond"
Shyra Reiss
May 27, 2026
5
out of
5
rating by Shyra Reiss
"Diana Ulivanova was extremely helpful To me regarding my policy. She’s extremely knowledgeable on the computer. Very satasfied.,"
We responded:
"We appreciate your review, Shyra. We are so happy that you had such a wonderful experience with us! -Emond"
Robert Dalmau
May 20, 2026
5
out of
5
rating by Robert Dalmau
"Diana was very patient, kind, and explained my benefits to me effectively."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Emond"
Valiantsina F
May 19, 2026
5
out of
5
rating by Valiantsina F
"Dealt with Nicole Peña, who updated my insurance policy and confirmed all the changes. She was very professional, courteous and efficient! Thank you Nicole!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. -Emond"
Jack M
May 14, 2026
5
out of
5
rating by Jack M
"Very helpful. Thank you."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us to know that you had such a wonderful experience with us! Please reach out for any more insurance needs. -Emond"
Patti Pappagallo
May 14, 2026
5
out of
5
rating by Patti Pappagallo
"I have been dealing with this agency for approximately 5 years now. The employees are always wonderful and courteous. Emond runs this office with perfection. I had to update my information/plan today and spoke with Diana. She made the process seem flawless. She was very professional and it was a pleasure speaking with her. I highly recommend this office for all your insurance needs."
We responded:
"Thank you for being a part of our Brooklyn family for the past 5 years, Patti! We greatly appreciate your loyalty and kind words about our team. We're thrilled to hear that you've had a positive experience with our team member Avionne. Providing excellent service and making the insurance process as smooth as possible is our goal. We'll make sure to pass on your compliments to her! If you ever have more questions or need assistance in the future, don't hesitate to reach out. -Emond"
Will Callahan
May 14, 2026
5
out of
5
rating by Will Callahan
"Diana Ulivanova at Emond's operation was efficient and professional in processing changes I had to my policy and suggesting appropriate tweaks. Easy to communicate insurance matters."
We responded:
"Thank you for your fantastic review, William! We're delighted to hear that Diana provided you with efficient and professional service while handling your policy changes. We strive to make communication as easy as possible, and it’s great to know we succeeded in your case. Your feedback is greatly appreciated, and if you have any more questions or need further assistance, we're here to help! -Emond"
arnold borisza
May 11, 2026
5
out of
5
rating by arnold borisza
"Good service and fast service!!"
We responded:
"Thank you so much for the 5-star review of our team! We deeply appreciate your kind words. -Emond"
Melissa Wu
April 30, 2026
5
out of
5
rating by Melissa Wu
"The services and communication provided by Bernard was very helpful. He knew exactly what was best for me and my budget but still being properly covered. Will recommend!"
We responded:
"Melissa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us—we are always here to help! -Emond"
John Adams
April 30, 2026
5
out of
5
rating by John Adams
"I was talking to Bernard about getting a life insurance policy, my parents said it would be a good idea to start one. So they referred me to this office. Bernard was very helpful and had a lot of insight into what I could do in terms of life insurance."
We responded:
"John, Thank you so much for such a wonderful review of our office! We'll be sure to pass on your compliments to Bernard. Let us know if you have any additional questions. -Emond"
Erik Salazar
April 30, 2026
5
out of
5
rating by Erik Salazar
"I wanted to know more about a renters policy and how it work. Bernard help clarify how it works and it's value. Didn't get it done today but will call back soon to get that renters"
We responded:
"Thank you for the positive review and kind words for Bernard! If you have any insurance-related questions or needs, please feel free to reach out. -Emond"
Jeff Smith
April 21, 2026
5
out of
5
rating by Jeff Smith
"James provided great service."
We responded:
"Thanks so much for the amazing review, Jeff! We really appreciate your support and will pass on your review to James. If you ever have any questions or need insurance assistance in the future, we are just a message away! -Emond"
Udelkys Vargas
April 17, 2026
5
out of
5
rating by Udelkys Vargas
"This is a great office..specifically mr.Aaron.. he is a great person..iam very satisfied with the servives...thank you.."
We responded:
"Thank you for your great review, Udelkys! We're pleased that you're so satisfied with our office and service. We look forward to helping you again.. -Emond"
Tony son
April 17, 2026
5
out of
5
rating by Tony son
"Truly kind and excellent customer service provide"
We responded:
"Tony, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to our office—we are always here to help! -Emond"
Mark Toro
April 17, 2026
5
out of
5
rating by Mark Toro
"Thanks for your help. Awesome job."
We responded:
"Mark, Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Emond Richardson’s Team. -Emond"
Daniel Tanhueco
April 14, 2026
5
out of
5
rating by Daniel Tanhueco
"Agents always great and attentive!! Thanks to Saad for helping us out with our new policy. Highly recommend"
We responded:
"Update: 08/07/2024 Thank you, Daniel! We’re thrilled to hear that Aaron made things clear and concise with your plan. Your kind words mean a lot to us, and we appreciate your recognition of our entire team! -Emond Thank you Daniel for the positive review. - Emond"
Debbe Guercio
April 13, 2026
5
out of
5
rating by Debbe Guercio
"Very helpful"
We responded:
"Debbe, Thank you for your 5 star review! We are thrilled to hear you had a wonderful experience with our State Farm agency. -Emond"
RymbowSliceYT Renee UwU
April 8, 2026
5
out of
5
rating by RymbowSliceYT Renee UwU
"James was pretty helpful and provided great service! 👍"
We responded:
"Thank you so much for the 5-star review of James and our State Farm Team! We deeply appreciate your kind words. -Emond"
Sholem Felberbaum
April 6, 2026
5
out of
5
rating by Sholem Felberbaum
"Edmond Richardson was really helpful and gave me a really good customer service"
We responded:
"Thank you for your 5-star review, Sholem! We are grateful for your positive feedback of our team! -Emond"
Christal Baka Gordon
April 2, 2026
5
out of
5
rating by Christal Baka Gordon
"My rates went down this year with no change to my policy. But what’s also great is the staff at this office, kind, helpful, courteous, well informed."
We responded:
"Thank you for the wonderful 5-star review, Christal! We are so happy you had a wonderful experience with our team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Emond"