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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christal Baka Gordon

Christal Baka Gordon

April 2, 2026

5  out of  5
rating by Christal Baka Gordon
"My rates went down this year with no change to my policy. But what’s also great is the staff at this office, kind, helpful, courteous, well informed."
We responded:
"Thank you for the wonderful 5-star review, Christal! We are so happy you had a wonderful experience with our team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Emond"
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Mokhigul Ilhomova

April 2, 2026

5  out of  5
rating by Mokhigul Ilhomova
"James quickly identified and resolved issues I had been dealing with for months. I really appreciate his efficiency and support—thank you!"
We responded:
"Thank you for your great review, Mokhigul! We'll be sure to pass on your review to James. If you have any insurance-related questions or needs, please feel free to reach out. -Emond"
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Jahaira Echevarria

April 2, 2026

5  out of  5
rating by Jahaira Echevarria
"Muy buen services"
We responded:
"Jahaira, thank you for the 5-star feedback. We know you have a lot of options, so thank you for trusting your local State Farm team in Brooklyn, NY for your insurance needs. We look forward to servicing you again in the future. – Emond "
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Marisa Malone

April 2, 2026

5  out of  5
rating by Marisa Malone
"It’s not everyday that you encounter an associate like Saad Ahmed. From our first conversation, it was completely obvious to me that I was dealing with someone of experience and quality. Saad is 500% professional and knowledgeable. He answered all my questions with patience and ease. He makes you feel that you are in truly good hands, fully trustworthy. My experience in dealing with Saad Ahmed is what I wish all professional experiences could be— perfect. Thank you Marisa Malone"
We responded:
"Thank you so much for your wonderful review, Marisa! We are thrilled to hear about your exceptional experience with Saad. His professionalism, knowledge, and dedication to customer service truly set him apart, and we’re so glad he made you feel confident and well taken care of. Your kind words mean the world to us, and we appreciate your support. If you ever need anything, we’re here to help. Thanks again for sharing your experience! - Emond"
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Marat

April 2, 2026

5  out of  5
rating by Marat
"Bernard as always is a great help. He went over my coverage in great detail and was very knowledgeable."
We responded:
"Thank you for your kind words, Marat! We're glad to hear that Bernard was helpful throughout the process. He takes the time to assist customers and make things go smoothly. We appreciate your feedback and look forward to being of service again in the future! - Emond"
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Richard Weaver

April 2, 2026

5  out of  5
rating by Richard Weaver
"Diana was very professional and down to earth, quick and answered all my questions efficiently"
We responded:
"Thank you, Richard, for sharing your positive experience with Aaron! We're pleased to hear that he provided you with professional and efficient service while addressing all your questions. Please let us know if there is anything else that we may assist you with. -Emond"
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saifur chowdhury

March 31, 2026

5  out of  5
rating by saifur chowdhury
"Diana Ulivanova was very helpful. Her response & knowledge was great. She must be valuable person for the State Farm."
Profile photo of Diana Demidkin

Diana Demidkin

March 27, 2026

5  out of  5
rating by Diana Demidkin
"Great service. Always willing to help"
We responded:
"We are grateful for your 5-star review, Diana! Thanks for taking a moment to share your positive rating of State Farm Agent Emond Richardson’s Team here in Brooklyn . "
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Randi C.

March 25, 2026

5  out of  5
rating by Randi C.
"Great company. It's nice to still be able to reach a person to talk to by phone. The staff is super nice and helpful!"
We responded:
"Randi, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Emond Richardson’s Team here in our Brooklyn office. "
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Shay Yemini

March 25, 2026

5  out of  5
rating by Shay Yemini
"I got beautiful service very polite thank you too James from State Farm"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Emond Richardson’s Team here in Brooklyn . "
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Kalpna Bhagat

March 23, 2026

5  out of  5
rating by Kalpna Bhagat
"Professional, patient and kind"
We responded:
"Thank you for the fantastic review, Kalpna! We are always here to help with your insurance needs here in Brooklyn . "
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Nikita Kulikov

March 20, 2026

5  out of  5
rating by Nikita Kulikov
"Great service!"
We responded:
"Thank you for taking the time to leave such a great review, Nikita. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Yousef Awwad

Yousef Awwad

March 19, 2026

5  out of  5
rating by Yousef Awwad
"Saad was great in helping me replace a vehicle in my insurance. Very happy with the service here!"
We responded:
"Yousef, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Emond Richardson’s Team!"
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Adele L

March 18, 2026

5  out of  5
rating by Adele L
"James was pleasant & professional He answered all my questions & changed my bill to quarterly as I requested."
We responded:
"Adele, thanks for taking the time to review State Farm Agent Emond Richardson’s Team. We truly value the feedback you provided. Please reach out to us so we can discuss your experience. "
Profile photo of Richard Coons

Richard Coons

March 17, 2026

5  out of  5
rating by Richard Coons
"There was a miscommunication with some of the Departments and James from State Farm handled everything wonderfully and impeccably! His patience with my frustration has shown me that he cares about the individuals that he deals with everyday! His professionalism and level of courteousness is wonderful!"
We responded:
"Richard, Thank you for sharing your experience! I’m glad James was able to handle everything smoothly and provide the patience and care you deserved. We truly value your feedback and are committed to delivering the highest level of service. If you ever need anything else, don’t hesitate to reach out! -Emond"
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Gil

March 16, 2026

2  out of  5
rating by Gil
"I rarely leave bad reviews, but I would strongly recommend avoiding this State Farm office. My previous agent retired and this office took over a few of my policies. Since then, the customer service has been horrible and there were multiple mistakes made when setting up 2 new policies. It required a lot of follow-up on my end to fix issues that shouldn’t have occurred. Very disappointing experience overall."
We responded:
"Hi Gil. We are sorry to hear about your experience. I know you are working with Michael to address your concerns and find a suitable outcome. Let us know if you have any additional issues or concerns. -Emond"
Profile photo of Roseann Stampfl

Roseann Stampfl

March 16, 2026

5  out of  5
rating by Roseann Stampfl
"James Lewis was very friendly and extremely helpful"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Leeasia Benders

Leeasia Benders

March 16, 2026

5  out of  5
rating by Leeasia Benders
"Extremely helpful"
We responded:
"Thank you for your review. We are grateful for your feedback and are pleased to know that your experience with us here on State Farm Agent Emond Richardson’s Team met your expectations to some extent. If there are any areas where you feel we could improve our insurance services, please do not hesitate to share your thoughts with us. We strive to enhance our services continuously."
Profile photo of Dushawn F

Dushawn F

March 16, 2026

5  out of  5
rating by Dushawn F
"Very professional service"
We responded:
"Dushawn: Thank you very much for the wonderful review! We truly appreciate your kind comments. If at any time you have any questions or need assistance with anything related to insurance, please don’t hesitate to reach out to the Emond Richardson team, State Farm agent. We’re always here to help! Emond"
Profile photo of Dee Royere

Dee Royere

March 12, 2026

5  out of  5
rating by Dee Royere
"Many thanks to James Lewis. He is so patience and went the extra mile to solve my problem."
We responded:
"We’re so grateful for your 5-star review for James and our agency! We'll be sure to pass your comments to James. Thank you for taking the time to share your experience with us. -Emond"
Profile photo of Alex Lee

Alex Lee

March 12, 2026

5  out of  5
rating by Alex Lee
"He was very pleasant and knowledgeable about the car insurance issues I had. Got answers and resolved problems quickly."
We responded:
"Alex, Thank you for the perfect rating! We’re delighted to hear you’re pleased with our service. -Emond"
Profile photo of Rafael Gerena

Rafael Gerena

March 12, 2026

5  out of  5
rating by Rafael Gerena
"Buenos Trabajo todo el tiempo...me ayudaron mucho. Gracias"
We responded:
"Thanks so much for the honest review, Rafael. If there is anything we can do here on State Farm Agent Emond Richardson’s Team to improve your impression, we would appreciate your insights. We are grateful you took the time to leave a review, Rafael. If there is something we can work on to earn a higher rating, please reach out to us here on State Farm Agent Emond Richardson’s Team."
Profile photo of Sholem Felberbaum

Sholem Felberbaum

March 10, 2026

5  out of  5
rating by Sholem Felberbaum
"Edmond Richardson was really helpful and gave me a really good customer service"
We responded:
"Thank you for your 5-star review! We are grateful for your positive feedback about State Farm Agent Emond Richardson’s Team here at our Brooklyn office. "
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M Hal

March 9, 2026

5  out of  5
rating by M Hal
"Diana was amazing"
We responded:
"M, thank you for your great review. We deeply appreciate your feedback and are pleased to hear that your experience with State Farm Agent Emond Richardson’s Team was a positive one. "
Profile photo of Sergei Safonov

Sergei Safonov

March 9, 2026

5  out of  5
rating by Sergei Safonov
"👍👍👍👍👍"
We responded:
"Thank you for your fantastic review and 5-star rating, Sergei! We look forward to continuing to meet your expectations. -Emond"